Help
Short guides you can read with no account and no working device.
- Passkeys, explainedWhat a passkey is, what your phone or computer shows you when you make one, and why a few devices can sign in but can't open Passwords.
- Lost every device?Your Recovery Kit, the 48-hour wait, and how someone in your family can approve or stop a recovery.
- Delete your accountThe steps in the app, what is deleted, what is kept and for how long, and how to ask us instead.
- Talk to a personSomething not covered here? Send us a message and we reply by email.
Trying to get back in right now?
Start at recover access. It walks you through the same steps as the guide above, with your Recovery Kit in front of you.